Meeru Island is one of the longest-serving island resorts in the Maldives with rich culture, history, and its dream-like palm fringes towering into the sky. The greatest compliment to this beach-filled island is undoubtedly the staff, hence making every guest's journey a treasured experience of a lifetime.
For this month’s meet the team blog we decided to sit down with one of the faces of Meeru Island; Hawwa Naseer our Guest Services Supervisor from the Front of house department.
Born and raised in the Maldives, Hawwa’s career started in Meeru 8 years ago in 2014 as Guest Services Assistant. Since then Hawwas has been amongst well-recognized faces in front of the house.
Q: Tell me about yourself and what it is like to be a Guest Services Supervisor at the resort? How long have you been with the resort?
I love interacting with guests and assisting them to the best of my ability. As a Guest Services Supervisor, I learned that it is not just doing the job but making sure that you do it with all your best. I have been in Meeru for almost 8 years and still counting. I enjoy working with the Front of the House team as we are like family and not just colleagues.
Q: Tell me a bit about yourself and your background, where are you from and where you have worked, and how it has shaped you?
I am from Addu City which is the southernmost island group in the Maldives. Before working in Meeru I worked as a Telephone Operator from one of the resorts here in the Maldives. At my previous work, my colleagues would ask me to assist the guests and attend to replying to their queries. With this experience, I had the opportunity to improve and learn a lot about the Front of the House operation. This was my stepping stone to be part of the Meeru Family.
Q: Why did you decide to become a Guest Services Supervisor?
Becoming Guest Services Supervisor is a part of my journey to achieve a better career in this Hospitality industry.
Q: What do you love most about your work?
Being part of the Front of the House team is happiness. I can assist the guests, meet lots of people and learn different things daily.
Q: What hobbies do you enjoy when you are not at work?
I occupy my free time with reading books, doing creative stuff like arts and crafts, and watching different series and movies.
Q: What extraordinary experiences guests should embark on when on holiday at Meeru Island Resort and Spa? Your recommendations?
Holidaymakers can enjoy a half-day or full-day trip via one of our yachts and explore North Male’ atoll in top-notch luxury, swim, or snorkel with marine life.
Q: What advice or motivational words can you give to those who want to work in Guest Services?
“What you say and how you say it matters - smile and give your best in everything you do”
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